Heritage House Dental Office in Mississauga

Patient Survey

We need your input on how we can better serve you. Your feedback on this questionnaire will tell us what you know about our practice.

First and Last Name:    * Optional
Email Address:    * Optional
  Yes Somewhat No Not Applicable

When you telephoned to make an appointment, the staff member was courteous and helpful in finding a suitable time?

Upon arrival, were you greeted in a friendly manner and made to feel comfortable?

Were you seated by your appointment time or advised of any delays?

Did the dentist/hygienist take the time to listen to and understand your concerns?

Did you feel that you understood the prescribed treatment and all your questions were answered to your satisfaction?

Upon receiving your bill for the services redeemed was the amount clearly described?

Upon receiving your bill for the services redeemed were payment options discussed?

If you had a concern during your last visit, do you think it was properly handled by the staff?

During your last visit, did you feel that the staff was concerned about your overall well being as a person and not just your dental condition?

Are you comfortable with the level of technology used in the office?

Using the rating of 1 to 5, with 5 being the highest score how do you rate our office?

Suggestions for Improvement:
We are always striving to improve our services. Your comments are important to us. How may we serve you better?

Please use my comments as a testimonial.

 

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Heritage House Dental | 820 Britannia Road West, Mississauga ON L5V 2W1 | Tel: 905-814-1600
© 2010-2017 Heritage House Dental   Dentist in Mississauga   Dental Office for patients from Mississauga, Meadowvale, Heartland and Streetsville.
Family dental care, dental implants, tooth restoration and repair, teeth whitening, sport mouthguards, orthodontics, cosmetic dentistry, general dentistry.

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